THIS DOCUMENT IS AN ELECTRONIC RECORD UNDER THE TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT”) AND RULES ISSUED THEREUNDER, INCLUDING THE CONSUMER PROTECTION (E-COMMERCE) RULES, 2020. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.
PLEASE READ THESE TERMS AND CONDITIONS (“T&C”) CAREFULLY. BY ACCESSING,
BROWSING, OR USING THE WEBSITE WWW.TBT.CARE OR AVAILING OF ANY
PRODUCTS OR SERVICES PROVIDED BY TRUTH BE TOLD HEALTHCARE PRIVATE
LIMITED (“WEBSITE” OR “PLATFORM” OR “COMPANY” OR “US” OR “WE”), YOU AGREE TO
BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE
REFRAIN FROM USING THE WEBSITE.
WE RESERVE THE RIGHT TO BLOCK OR TERMINATE THE ACCOUNT OF ANY USER
WHO VIOLATES THESE TERMS AND CONDITIONS AT OUR SOLE DISCRETION.
Revision of T&C
We reserve the unilateral right to revise the T&C at any time. Revised terms will be posted on
the website and are effective immediately upon posting. Continued use of the website indicates
acceptance of the revised terms. We advise frequent review of these terms for updates.
Privacy Practices
We prioritize safeguarding your personal information. The Privacy Policy, which governs your
visit to the website, outlines the collection, use, and sharing of your personal data. Continued
use of the website indicates your agreement with our Privacy Policy.
Products
(a) Terms of Offer
The website offers products, including trial products and free samples, for personal use only.
Resale of these products is prohibited unless explicitly authorized. We reserve the right to
cancel or limit product quantities if a violation of these terms is suspected.
Prices, availability, and product descriptions are subject to change without notice. Images are
indicative and may not reflect actual products.
(b) Proprietary Rights
All trademarks, designs, and proprietary rights of the website and its products are owned by
Truth Be Told Healthcare Private Limited or its licensors. Copying, reproduction, modification, or
redistribution of products, website content, or trademarks is strictly prohibited.
(c) Taxes
All applicable taxes related to purchases are the responsibility of the buyer.
Website
(a) Account Details
Users must create an account to access certain features. Account security is the responsibility
of the user, and unauthorized account activity should be reported immediately to
connect@tbt.care.
By registering, users agree to receive promotional emails, SMS, and other communications.
Third-party service providers may assist in facilitating services, and some personal data may be
shared with them.
(b) Use of Website
Users are prohibited from engaging in illegal activities, spamming, defamation, or misuse of the
website. Content uploaded by users is subject to review, and the company reserves the right to
remove objectionable content.
(c) License
The website grants users a non-exclusive, non-transferable right to use its content for personal,
non-commercial purposes.
(d) Posting and User-Generated Content
By posting content on the website, users grant the company the right to use, modify, and
distribute the content. The company is not liable for user-generated content or interactions
among users.
Payment and Cancellations
● Payment methods include credit card, debit card, UPI, net banking, wallets, QR codes,
and cash on delivery.
● Cancellation requests must be made within 3 hours of placing the order by emailing
connect@tbt.care.
● Refunds for canceled orders (if prepaid) will be processed within 2-48 business hours.
Orders cannot be canceled once dispatched.
● Products cannot be returned or exchanged after delivery for hygiene reasons.
Shipping and Delivery
● Orders are typically delivered within 5-7 working days.
● Damaged or incorrect products must be reported within 48 hours for a refund or replacement.
Disclaimer of Warranties
The website and its products are provided "as is" and "as available." The company disclaims all
warranties, including implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by law, the company is not liable for any indirect, incidental, or
consequential damages arising from the use of the website or products.
Indemnification
Users agree to indemnify and hold harmless Truth Be Told Healthcare Private Limited against
claims, damages, and expenses arising from violations of these T&C or misuse of the website or products.
Termination
The company reserves the right to terminate accounts or restrict access to the website for any violation of these terms.
Governing Law and Jurisdiction
These T&C are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in Satara, Maharashtra. Arbitration proceedings will be conducted as per the Arbitration and Conciliation Act, 1996, with the seat in Satara, Maharashtra.
General Force Majeure
The company is not liable for events beyond its control, such as natural disasters, pandemics,
or acts of terrorism.
Cessation of Operation
The company reserves the right to discontinue the website or its products without notice.
Entire Agreement
These T&C constitute the entire agreement between the user and the company.
Contact Us
Grievance Officer
Truth Be Told Healthcare Private Limited
Flat No.: 142/2B PL NO 3, Kushal Kunj, Chesson Road Panchgani, Panchgani
Satara, Maharashtra
412805
Phone: 8805004000
Email: connect@tbt.care
For any questions or comments, contact us at connect@tbt.care.